About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Department Overview:
Branch Banking Analytics and Reporting, part of Consumer Analytics and Marketing focus on managing branch activity more effectively and efficiently. Helps define activities and expectations, optimize branch staffing, change staffing mix along with improving in-branch experience and providing great service, advice and guidance to customers. The team helps develop branch technology roadmap to address consent/authentication, self-service/assisted service, account opening and leads Digital Branch & ATM and administration functions for Future Branch Banking. Focus on customer service (NPS) and improving client life experiences.
About the Role:
Analytic Consultant 4 is an individual contributor role within the Branch Banking Analytics and Reporting. Generates insights by performing research and analysis related to customer behavior, performance, cross-channel, and segment as well as Book of Business. Creates foresights based on data driven analytical projects. Create an analytic environment to understand root causes of the issues identified. Reduce the risk of data breaches. The analyst need to identify the trends and extract meaningful insights to understand the root cause and recommend meaningful analytical solutions to mitigate risk, improve customer experience and drive seamless interaction for branch banking.
Responsibilities:
Responsible for performing highly complex activities related to business analysis and/or modeling. Responsible for senior level consulting partnerships including delivery of findings and recommendations. Duties typically include providing insights, developing analytical strategies, performing analytical support regarding a wide array of business initiatives. Designs and leads some of the most complex projects/ analyses, generally spanning multiple products/data sources and may involve extremely complex analytical application of industry-leading experimental techniques or exploratory data analytics.Ensures adherence to data management/data governance regulations and policies. Data involved may be very large, structured or unstructured, and from multiple sources. To a certain degree, may assist indirectly in the technical build-out and/or support of databases, query tools, reporting tools, BI tools, dashboards that enable analysis, modeling, text mining and/or data visualization. Applies knowledge of business, customers, to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources. Take lead on projects and provide guidance to other team members.
Market Skills and Certifications
Essential Skills: - 8+ years' experience in similar analytics role
- Post graduate or higher degree in applied mathematics, statistics, engineering, economics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis.
- 8+ years advanced programming exposure in SAS and/or Python including SQL
- Similar experience into consumer, retail banking
- Knowledge of predictive & diagnostic analysis, good with data wrangling & exploratory data analysis, able to demonstrate strategic thinking and provide quick actionable insights
- Hands on experience with relational databases Teradata, Oracle or similar database
- Hands on experience in BI reporting suite like Tableau, Power BI, or similar tools
- Persuasive written and verbal communication skills
Desired Skills:- Good to have certifications in Analytics and BI Reporting
- Domain knowledge about Checking/Current/Savings Accounts, Credit cards, Revolving Loan or Deposit products is preferred
- Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment
- Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management
- Expected to learn the business aspects quickly, multitask and prioritize between projects.
- Exhibits appropriate sense of urgency in managing responsibilities
- Demonstrate strong negotiation, communication & presentation skills
- Demonstrates a high degree of reliability, integrity and trustworthiness
- Takes ownership of responsibilities and drive same effort to the team. Proactive and takes part in org. initiatives
- Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. |
