Current Need This position has a dual role: -
to successfully drive process improvement efforts for Enterprise Technology Services to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. -
to mature enterprise Six Sigma project portfolio management process/tools to effectively link the enterprise six-sigma service to the business strategy, align initiatives across different service teams, and mature and enforce an iterative intake and governance process to optimize resource use and enterprise portfolio value. The role will report to the Director of Corporate Functions/Enterprise and be part of a high performing team driving process improvements for corporate shared services. This person will be a critical player in McKesson's ever changing and growing business to deliver the right service, to the right customers, at the right price. -
Provide consultative services to our senior executives and business unit managers including financial reviews, analysis of business processes and value streams business case development, and strategic project identification. -
Manage both tactical and strategic projects throughout various areas of the business to deliver incremental revenue, cost/expense reductions, and working capital optimization. -
Be a change agent driving cultural change focused on the success of our business and its customers -
Work with Executive Sponsors in Corporate Functions to ensure Six Sigma program is in-line with the strategic objectives. -
Work with the Six Sigma leadership to mature portfolio management & governance of the enterprise six sigma portfolio. Position Description Project Identification -
Identifies projects with expense reduction or other strategic benefit -
Advises functional groups by providing strategic direction to initiative prioritization, integration and resource application -
Works with Director and Executive Sponsor to ensure that six sigma support is strategically aligned with business or functional area objectives -
Ensures that functional area six sigma policies and procedures align with six sigma corporate vision Project Execution -
Lead projects from inception to benefit realization and control. -
Lead cross-functional teams, including members of business/functional staff and external vendors -
Deliver results that achieve or surpass projects targets based on ROI, customer satisfaction, or employee satisfaction improvement objectives -
Meet project timelines to manage realization of project benefits and maintain downstream effect on project funnel -
Monitors and communicates the results of process improvement projects/ initiatives to management and the Executive Leadership Team -
Execute PPM service infrastructure and ongoing enhancements to mature the PPM service Change Leadership -
Communicate to and influence stakeholders of all levels -
Develops and maintains productive customer, staff, and management relationships through individual contacts and group meetings. -
Act as an ambassador and change agent of the Six Sigma team to build a culture of continuous improvement -
Drive adoption of tools and methods by reinforcing the value proposition Portfolio Management & Governance -
Identify and implement improvements to project intake and portfolio management process, procedures, and tools. -
Facilitate project backlog refinement and prioritization to ensure alignment with business owners. -
Prepare information package for portfolio reviews. -
Develop dashboards and visualizations tool to measure project progress and resource planning -
Facilitate prioritization discussions and decisions during portfolio reviews. -
Help create an atmosphere conducive to knowledge sharing and teamwork. -
Provide communication to and coordination between service delivery teams and partner services (PMO, RPA, D&A). -
Provide routine support of PPM function. -
Collaborate with other portfolio managers on best practices and standards Mentoring/Training -
Participate in the propagation of Six Sigma knowledge across the business unit through the delivery of Green Belt training and other informal sessions -
Mentor & coach Green Belts and team members in project work, helping them understand and use Work-Out, Lean, Six Sigma for successful and timely completion of projects -
Mentor & coach Black Belts and respective leaders in the use of the PPM processes/tool to ensure timely entry of projects and updates. Minimum Requirement 6+ years of portfolio management, project management, management consulting, and/or process improvement experience within IT Services and/or Software Development environments Critical Skills -
Strong working knowledge of Six Sigma, Lean, Kaizen, and Workout tools, problem solving / root cause analysis and process management -
Experience with configuring/implementing PPM tools, reporting, and data insights -
Proven track record of results from the application of process improvement methodologies, PPM methodologies, and effective change leadership -
Strong financial (P&L) understanding and business acumen required: ROI, IRR, cost benefit analysis, sensitivity analysis and presenting project business cases to senior leaders -
Strong leadership and interpersonal skills. Demonstrated ability to motivate, influence and gain commitment at all levels of the organization -
Strong facilitation and oral/written communication skills Additional Knowledge & Skills -
Experience leading portfolio reviews and establishing light governance structures -
Experience leading or managing small matrixed teams and experience leading projects across functional boundaries highly preferred -
Experience coaching others in process improvement frameworks and/or delivering training desirable -
Experience in a health care services (distribution, technology, or services) environment preferred -
Working knowledge of ITIL framework for IT service delivery, and/or agile delivery -
Working knowledge of software development and/or data and analytics a plus -
Experience in other corporate services (Finance, HR, Legal, Real Estate, Governance) a plus -
Experience as a business consultant a plus -
PC Skills: Expertise in Microsoft Office Tools (Excel, Word, PowerPoint, Visio), Minitab Education -
Bachelor's degree required, preferably in a technical discipline -
MBA or relevant graduate degree preferred Certification/Licensure -
Lean/Six Sigma certification (Black Belt) - required -
Project Management Institute (PMP) certification highly desirable -
SAFe Agilist, SAFe PO/PM Product Manager, and/or SAFe Portfolio Manager a plus Travel required: Up to 25% may be required, depending on the project. Travel frequency may be higher during project ramp-up and implementation phases as needed Physical Requirements McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted. Current employees must apply through the internal career site. Join us at McKesson! |