Are you an experienced, passionate pioneer in change management, transformation, and technology? A solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.
Work you'll do
As a Technical Change Management Consultant, you will use data-driven solutions to address the human factors affecting an organization's availability to reach its strategic objectives.
Solution Specialist must have the following:
Strong value alignment to our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
Utilize Deloitte's proprietary methods and tools to develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of the technology implementation
Responsible for deliverables on the different components of OCM activities (change management, organizational alignment, communications, and training)
Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
Execute ideas and concepts
Develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating and delivering training materials, implementing workforce transition plans and readiness surveys
Work effectively under pressure and meeting tight deadlines
Problem-solving skills with the ability to exercise mature judgement
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
A part of Deloitte Consulting LLP, our Human Capital professionals work closely with clients around the world to develop effective and efficient people-centered solutions.
Our team helps clients define their talent strategy and align it with their executive business vision using innovative strategic frameworks that enhance HR service delivery models, set the stage for continuously improving operational excellence, and reimagines the HR brand. Learn more about our Human Capital practice.
Strategic shifts such as new products and services, market expansion, evolving growth strategies, innovative technology, new leadership, or mergers and acquisitions, all impact a company's most important asset, their people. With these shifts, the need to align corporate culture, structure and talent with business strategy becomes more urgent. Deloitte's OT&T practice helps our clients with the critical changes required for success, offering business-oriented and data-driven solutions to drive transformation agendas and achieve high impact, sustainable business results. Learn more about our Organization Transformation & Talent practice.
Bachelors' Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior or psychology)
Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Minimum two (2) years of experience executing organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
Working knowledge and experience of MS Office applications and training development tools (MS Visio, MS PowerPoint, MS Word, MS Excel
Travel up to 10% annually (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Must live near, or relocate to, Gilbert, AZ, Mechanicsburg, PA or Lake Mary, FL.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.