German Language Program Consultant - Higher Education
Klett World Languages
Location: Chicago, Illinois
Type: Full Time
Preferred Education: Masters
Salary: $55,000 to $65,000
Internal Number: 004
What will you do with your expertise in German?
Have you considered what you might do in a career outside of academia? Now is your chance to make a huge impact on the German education industry, working closely with academic professionals around the country.
Klett World Languages (KWL) is a fast-growing foreign language textbook publisher based in Chicago. We are looking for a specialist in German who will take on the responsibility of serving higher education markets with sales, support, and consultation services.
Are we a good fit for you?
KWL serves North American K-12 and Higher Ed markets with German, Spanish, French, and Italian materials. We collaborate regularly with our world language publishing partners in Barcelona, Spain, as well as in Stuttgart and Munich, Germany.
Every day, we work to be a better kind of publishing company. Our mission is to put students first, and we do so by creating engaging, meaningful content that sparks curiosity and motivation. We support educators with world class materials, customer service, and opportunities for professional development.
As a member of our team, you will be challenged to hone your abilities and learn new skills in the pursuit of breakthrough results. With the support of veteran teacher colleagues, you will not only be welcomed to collaborate regularly on exciting projects and initiatives, but you will also be given the tools and the confidence needed to work toward independent goals.
What you will do for KWL: Job Description
As the German Language Program Consultant for Higher Ed, you will be responsible for retaining existing business and for winning new sales among colleges and universities.
Promote the KWL German portfolio to potential customers, both in person and via video conference
Provide exemplary customer service to existing customers
Treat every customer like a VIP, paying superhuman attention to detail and responding to inquiries in a surprisingly fast manner
Collaborate with the sales and marketing teams on a Higher Ed sales strategy
Provide sales reports and projections
Work with management and editorial teams to improve products and services
Attend local, regional, and national conferences
Create and give presentations
Collaborate with local and international colleagues
Travel between 5 and 10% or as situation permits
This is a salaried position that includes paid vacation and benefits.
Ideal candidates will live in the Chicago area or be willing to relocate to Chicago. Remote work may also be possible with required travel as appropriate.
KWL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or protected veteran status.
KWL values diversity and strongly encourages applications from members of minority or marginalized communities.
Preferred minimum qualifications:
4 years of experience working in higher education or an adjacent industry
Master of Arts/Master of Science in Germanic Languages and Literatures or related field
Near-native proficiency in German
Masterful ability to speak and write effectively in both English and German, to both large and small audiences
Demonstrable success collaborating on time-sensitive projects
Profound knowledge of the post-secondary education system
Conscientious, ethical, and entrepreneurial mindset
Ability to give and receive constructive feedback
Outstanding time-management and prioritization skills
Ability to travel domestically and internationally
Special consideration will be given to applicants with:
2 or more years of participation in academic or professional conferences
Leadership experience in the higher ed setting
Experience in the materials adoption process in the higher ed setting
Proficiency in Spanish and/or additional languages