Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.
Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.
Interested? Read more about our opportunity below ...
Work you'll do
As a Communications Solution Specialist in the Organizational Transformation practice of Deloitte's USDC Human Capital group, you will perform the following job responsibilities:
Strong value alignment to our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
Support communication plan and approach execution for commercial and government clients
Ensure plans and approaches are accurate, align with industry standards, and incorporate Deloitte's best practices
Participate in interviews and other fact-finding research efforts and synthesize findings into key points
Work with Communications Lead to support communications workstreams from initial client meetings through development, review, revision, production, distribution, and evaluation
Identify and recommend creative ideas to deliver on strategic goals
Execute a variety of communications campaigns, including awareness, branding, launch, social, and more
Create a broad range of communication materials for a variety of audiences across multiple communication channels, including print, digital, multimedia, social networks, and web
Develop a variety of engaging, well-designed communications materials, including emails, infographics, podcasts, video scripts, responsive email templates, social media posts, website wireframes, and other digital/multimedia communications
Work with designers to develop graphic identities and approaches
Balance multiple assignments and schedule workload to meet established deadlines
Keep abreast of communication trends
Must thrive in a dynamic environment with tight deadlines and changing priorities
Ability to maintain integrity and professionalism
Contribute to practice development initiatives, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Bachelor's degree in Communications, Journalism, English, Marketing, or other related field
3+ years of related professional experience in communications, change management or other related fields
Excellent interpersonal, verbal, and written communications skills
Ability to think creatively and conceptually, with a passion for storytelling
Strong creative, writing, editing, organizational, and strategic planning skills and a willingness to learn from others
Experience with or exposure to change management and communication strategies
Presentation experience and understanding of digital, print, and video communication channels
Strong attention to detail, time management, and follow through
Ability to work well with others in a team environment
Proficiency in Microsoft Suite (Word, Excel, and PowerPoint)
Travel up to 10% annually
Must be willing to live in or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL delivery center(s)
Limited immigration sponsorship may be available
Master's Degree in Communications, Journalism, English, Marketing, or related field
Experience with social marketing and mobile communications campaigns
Experience in the consulting or advisory fields
Project management support and workplan development experience
Experience with video development tools (Vyond, Videoscribe, Adobe Premiere)
Experience with audio development tools (Audacity, Adobe Audition)
Experience with design tools (Adobe Illustrator, Adobe Photoshop, Adobe InDesign)
Experience with Google Suite
Ability to work independently and manage multiple assignments
Demonstrated ability to employ research and analytical thinking
Ability and willingness to acquire U.S. Security Clearance preferred, but not required
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.