Enterprise Operations as a Service (EOaaS)- SAP Operations - Sr. Solution Specialist - USDC/ LOCATION OPEN
Are you an experienced, passionate pioneer in technology? A system 's professional who wants to work in a collaborative environment. As an experienced Sr. SAP BRIM/SOM Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...
Work you'll do/Responsibilities
Work with Level 1 Service Desk team, Level 2 Incident & Problem Management & Level 3 teams to resolve production incidents.
Responsible for gathering requirements for new Change Requests, preparing specification documents and taking it through SDLC following Agile or Hybrid Agile Methodology.
Debug objects in production system to help in resolution of production incidents.
Work on Continuous Improvement initiatives and provide solutions to problems.
Communicate production status and issues to management and stakeholders.
Engage AMS delivery teams and instill a mindset of continuous learning and process improvement.
Coordinating onsite/offshore - multi-geography team environments if required
Adhering to contractual Service Level Agreements (SLAs) as agreed with client Managing escalations
Team working skills to contribute and boost motivation in project work
Experience resolving integration issues
Knowledge in trouble shooting existing issues and suggesting Business Process improvements as necessary
Analysis of business processes to identify opportunities for automation & Innovation.
Communication with clients in order to determine their needs in detail
Written and oral communication skills, with the ability to communicate ideas and results to business executives in the marketing and sales organizations
The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements.
The SAP Operations offering helps our clients realize the true value of transformation by maintaining and supporting SAP and its ecosystem. We collaborate with our clients to keep the systems modernized to the latest versions and provide continuous improvement services to drive business results.
Minimum 6+ years of SAP Supply Chain Management experience in one of the following:
SAP BRIM w/Customer Mgmt and/or CRM (SOM) experience
Cross Catalog Mapping
Production Configuration with Advance Variant Configuration
Responsible for the product modeling and order management process within Customer Management (SAP BRIM) and integration to external applications ( e.g. E-Commerce).
Bachelor's degree or equivalent professional experience.
Travel up to 10% annually
Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Los Angeles, CA; Mechanicsburg, PA; Miami, FL; McLean, VA; Minneapolis, MN; Nashville, TN; Orange County, CA; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Rosslyn, VA; Sacramento, CA; St. Louis, MO; San Diego, CA; Seattle, WA; Tallahassee, FL; Tampa, FL; or be willing to relocate to one of the following USDC locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA.
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.