If you have strong customer service skills and love working with people, we have a great job for you. This role will be based out of AMLI Warner Center, our luxury apartment community located in Woodland Hills. Our Leasing Consultants interact directly with prospective and current residents to achieve the property's maximum occupancy. This includes generating and handling traffic, qualifying prospects, leasing apartments and preparing lease documentation. You also have the opportunity to host and plan resident events and put your marketing skills to work. Duties Include:
Lease to qualified prospects by showing available apartments. Greet and qualify prospects, follow up on prospective residents and market the community to prospects via telephone, internet and social media/networking programs.
Timely and accurate processing of all required administrative forms, leases and related information.
Provide quality customer service and timely response to resident requests and complaints. This includes helping residents and prospects before, during and after leasing an apartment.
Maintain relationships with all apartment locator services and local businesses to provide informational material. Update periodically.
Maintain on-going resident retention program under direction of Community/Leasing Manager. Includes participation in resident activities.
Shop competition regularly.
Maintain professional appearance of office, amenity areas, model apartments and community. Ensure a professional appearance and manner for oneself.
Compensation and Benefits:
AMLI offers the following benefits to meet the needs of AMLI employees and their families:
$500 sign-on bonus for vaccinated new hires
Medical, Dental and Vision Coverage
401(k) Company Match
Life Insurance, Long Term Disability, Short-Term Disability and Parental Leave
Apartment Rent Discounts
Time Off - Vacation, personal, sick and company holidays
Emergency Leave for COVID related Absences
We are looking for candidates with great customer service skills that love working with people. Previous experience in Retail/Hospitality/Food Service/Apartment Leasing is a big plus.
HS/GED required, college a big plus.
Weekend availability is required.
We have made concerted efforts to ensure the health and safety of our residents and employees. AMLI expects all employees to follow local and state guidelines and to follow AMLI's own Health Protocols. We look for our AMLI employees to be socially responsible both inside and outside of work.
President Biden recently announced proposals to combat the COVID-19 pandemic more aggressively, including plans for a new rule requiring employers with 100 or more employees to mandate that their workers be vaccinated or undergo weekly testing. In anticipation of the final guidelines and to protect the health and safety of our employees and residents, AMLI has determined that achieving a 100% vaccination rate as soon as possible is our best course forward. AMLI is requiring new hires to be vaccinated before they begin employment and if not vaccinated, initial shot before 1st day and fully vaccinated (both shots for Pfizer & Moderna or 1 shot for Johnson & Johnson) within 30 days of hire date.
AMLI is an equal employment opportunity employer that encourages personal and professional development. We have one of the best training programs in our industry; supporting on-going sales, service and technical skills development. We offer competitive salaries, leasing commissions, and benefit and recognition programs. Come join our team of professionals and discover the boundless opportunities here at AMLI.
AMLI Residential is one of the preeminent multifamily companies in the nation. AMLI is focused on the development, acquisition and management of luxury apartment communities across the United States. AMLI is committed to customer service and providing its residents a worry-free, high-value living experience in our communities. AMLI® is a brand name representing high quality, exceptional service and superior value. AMLI's mission is to "Provide an Outstanding Living Environment for Our Residents." Each day, every person who is part of the AMLI FAMLI is focused on doing all he or she can to achieve AMLI’s mission.
AMLI was founded in 1980 as a private real estate development, management and investment company. In 1994, AMLI went public as a NYSE publicly traded real estate investment trust. In February 2006, AMLI became a private company again through a $2.1 billion transaction with the PRIME Property Fund, a core, open-ended, institutional real estate fund managed by Morgan Stanley. PRIME owns or has an investment interest in approximately $11 billion of high-quality diverse real estate assets including retail, office, multifamily, hotel, and industrial prope...rties located in major markets throughout the United States. PRIME's acquisition of the AMLI platform was a strategic transaction designed to provide institutional investors a nationally respected branded owner, developer and manager of luxury apartment communities.