The School of Public Health (SPH) at the University of Minnesota is a nationally ranked top 10 institution that prepares some of the most influential leaders in the field and provides the knowledge health departments, communities, and policymakers need to make the best decisions about population health. The school is home to roughly 1,400 students, 130 tenured/tenure-track faculty, 450 staff, 215 affiliate and adjunct faculty, and 200 graduate assistants across six campus buildings as they advance research discovery, learning, action, innovation, equity, and conversation around public health.
The SPH internal communications consultant reports to the director of communications and advances the school’s vision, brand, and narrative to the SPH student community. This person works closely with the SPH Communications Team, assistant dean for the enrolled student experience, the SPH Student Services Center and other student-facing units to ensure our messages authentically advance the student experience. Strong communications skills, including active listening, a strong commitment to inclusion and antiracism, and the ability to develop collaborative relationships are essential to this position in order to develop creative new ways to engage our student audience.
SPH is committed to antiracism and anti-oppression in our mission and operations. In pursuit of this goal, we particularly encourage applications from those who belong to groups that have been historically underrepresented in our discipline, including those who are Black, Indigenous, and people of color, those with disabilities, and those from LGBTQIA+ communities.
The University of Minnesota is driven to create a diverse workforce of the future where people are engaged, connected, thriving, and achieving. This position is based in Minneapolis on the East Bank of the University of Minnesota Twin Cities campus. The internal communications consultant may be able to perform a hybrid schedule, with some time in the office, to demonstrate accessibility and flexibility, especially for those with care responsibilities and disabilities.
Starting hourly pay range: $25-$30/hour
Work hours: Up to a maximum of 14 hours per week, to be arranged with supervisor.
Americans with Disabilities Act (ADA) Requirements: Office environment including standing and sitting at desk, use of computer, occasional lifting of approximately 20 pounds.
Website Content Review & Redesign — 50%
Partner with the assistant dean for the enrolled student experience, the SPH Student Services Center, the Office of Diversity, Equity, and Inclusion, and program faculty and staff to understand key organizational initiatives, how the business operates, and student life cycles.
Project manage a comprehensive website content review and redesign of the Current Student section of sph.umn.edu through facilitating meetings, setting short and long term goals, managing deadlines, and organizing content updates.
Manage website tone and voice and ensure content and images are compliant with SPH branding standards.
Collaborate with the SPH Communications Team to facilitate website redesign and updates.
Student Communication Management — 30%
Collaborate with appropriate content providers to produce, edit, and distribute internal communications for students, including emails, newsletters, signage, and web and social media content.
Manage and integrate student communications tools to deliver a unified, holistic message across all channels.
Collaborate with members of the SPH Communications Team and vendors to produce designs, videos, photos, and other multimedia content to support communications strategies.
Analysis — 10%
Regularly collect and analyze data to understand the effectiveness of student communications strategies to drive continuous improvement.
Communications Group Integration and Support — 10%
Work closely with the director of communications to design and implement communication strategies that promote the school’s values, build pride and trust in the organization, enhance the student experience at every stage, help units achieve their goals, improve connection and culture, and engage students in an authentic way.
Develop a solid understanding of communicating through a DEI lens, then work to embed those principles into internal communications.
Work with members of the SPH Communications Team to support/maintain internal processes and practices, as well as develop new approaches to improve efficiency, responsiveness, and strategic communications.
Reports to the SPH director of communications
Member of the SPH Communications Team, the central public relations, marketing, and communications department of the school
Develop and maintain strong, positive working relationships with other members of the SPH Communications Team and with faculty, staff, students, and leaders
All required qualifications must be documented on application materials
BA/BS plus at least two years of experience or a combination of related education and work experience to equal at least six years
Experience managing and implementing projects
Excellent written, verbal, and interpersonal communications skills
Demonstrated success communicating (or working) sensitively and effectively across cultures, including historically marginalized and underrepresented communities
Ability to produce clear, well-designed communications materials
Demonstrated commitment to critical communications skills, including flexibility/adaptability, active listening, an ability to understand and incorporate other perspectives, navigating sensitive or challenging conversations, etc.
Knowledge of best practices in communications
Experience working with teams on creative/marketing projects
Ability to learn quickly, demonstrate critical thinking, and make situation-appropriate decisions using sound judgment
Ability to build rapport and credibility with individuals at all levels of an organization
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.