Advisory Client Accelerators (ACA) is part of the strategic initiative to elevate Advisory PPMDs and client teams to the C-Suite. ACA provides eminence activities and immersive experiences aimed at helping client executives identify breakthrough solutions and optimize performance, giving Advisory account teams opportunities for increased engagement with our clients. Relationship Labs, Domain Labs, Custom Labs and marquee events are key offerings for ACA and focus on the top buyers of Advisory-based services, including the Controller, Chief Audit Executive, Treasurer, Chief Risk Officer, Chief Information Security Officer, Chief Legal Officer, and Chief Compliance Officer.
This team is comprised of remote team members across the US and USI practice. Because of our diverse and remote nature, we are sensitive to time zones and personal commitments. However, it is also of the utmost importance that each team member speaks up, shares ideas, and communicates openly and candidly so that we understand your progress and opportunities. We hold one another up. We treat one another with the utmost respect. We hold each other accountable. Learn more about Advisory CA .
The ACA team also works closely with the Chief Information Officer (CIO) program, which this role will support in conjunction with the ACA team.
Work you'll do:
Individuals in this role will be responsible for a variety of activities such as:
Dedicated Relationship Lab Producer:
Although not limited to these roles, labs will be primarily focused on serving Chief Information Officer (CIO) and Chief Information Security Officer (CISO) roles
Lead planning activities for relationship labs (e.g. participate in pre-lab interviews, schedule and attend stakeholder interview calls with clients, synthesize information and identify themes for lab creating lab content, lead planning discussions with account teams, etc.)
Lead Lab Delivery:
Deliver labs in person and travel to the required lab locations
Deliver labs virtually (as needed)
Become proficiently trained on the Intuiface DigiTL platform to update and run the digital experience (i.e. Technical Lab Producer)
Demonstrate strong facilitation and presentation skills, including the ability to understand and address client challenges and draw out key talking points; select speaking style and approach best suited for the situation and audience
Work collaboratively across lab team members, promoting teamwork and high-level quality
Function as a PMO, coordinating between account team, facilitators, subject matter specialists, and lab delivery team autonomously with minimal input
Understand and clearly articulate the value of the experiences we create for our clients
Lead lab deliverable and archiving process
Oversee lab activities performed by co-producers outside of the ACA function
Be responsive in answering questions and resolving issues that may arise during the design, preparation, and production processes
Support the ACA and CIO teams:
Facilitate cross team interaction/collaboration between ACA and CIO Program
Actively participate in team meetings
Assist Lab Coordinators with lab logistics and staffing activities
Support the US and USI lab producer community, which includes US and USI colleagues engaged or interested in delivering labs
Support maintenance of prep and deliverable templates, quality, and application across ACA experiences
Support piloting and scaling of new lab offerings that may be leveraged across programs
Lead select ACA initiatives or special projects, as needed
The ideal candidate will be a high-performing Senior Consultant or Lead with strong executive presence, project management skills, organizational skills, production skills, and creative thinking skills. A proactive and hard-working attitude will help the person excel in this role.
Specific Performance Measurements
Project-based performance snapshots
Actively identify and initiate process improvement opportunities for ACA operations
Contribute to innovation of lab design and delivery
Meet lab delivery and lab cost/benefit goals
Be a leading member of ACA team through contribution and communication
Model project management, leadership skills and coaching skills
4+ years of direct experience serving Deloitte clients, through a function (such as Risk and Financial Advisory) or equivalent
Client and quality-centric with attention to details, customized for each client
Ability to interact across all levels within the firm
Excellent focus on details and producing high quality work products
Advanced ability to communicate effectively with clarity and precision in both written and verbal capabilities - especially with executive audiences
Fully comply with all applicable policies of the Deloitte U.S. Firms; always maintain confidentiality, as we deal with highly confidential client information for all our clients
Ability to manage and drive projects and initiatives to completion and results
Comfortable with ambiguity and continually evolving priorities
Thrives in fast-paced, detail-oriented and fluid environment
Strong organizational and coordination skills and excellent focus on details
Ability to work independently and as part of team.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Ability to travel 50% (While the ability to travel up to 50% is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Required Technical Skills
Microsoft Office Suite, emphasis on strong PowerPoint skills and MS Teams
Experience and comfort leading Zoom calls
Curiosity and drive to learn and leverage new technologies and tools
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.