Location: 1600 Innovation Blvd Hutto and 516 North Main Street Taylor
Internal Number: 3530689
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):
Bachelor's Degree in English or a closely related field, with directly related instructional/tutorial experience. PREFERRED:
*Rate for Bachelor's Degree is $14/hour, and Master's Degree is $16/hour.
DUTIES AND RESPONSIBILITIES:
The incumbent will:
Tutor students according to their educational needs.
Follow procedures and processes for tutoring; monitor the delivery of the tutorial services, and set up a tutoring schedule each semester.
Provide feedback, as appropriate, to faculty regarding student performance and progress.
Coordinate and communicate with faculty and students to improve the tutoring experience.
Assess and refer at-risk students to other programs as appropriate.
Receive and answer questions from users, in an open computer lab environment, who may be experiencing problems with computer software and/or hardware. Seek assistance from IT when needed.
Assist students with various software including, but not limited to the Microsoft Office suite, Ellucian suite, D2L, and other operating systems.
Review the student sign-in, in order to create a database to track the names of students who are requesting services and the amount of time the student spent in the Writing Center.
Prepare informational material and promote the Writing Center, including visiting classrooms and openly communicating with faculty.
Review necessary software updates, remove old files/folders, and update virus scanners.
Maintain the overall cleanliness of computers, screens, keyboards, and mice in addition to general housekeeping in the lab area.
Enforce campus policies as listed in the Student Handbook.
Monitor students' printing to ensure campus resources are not being abused or wasted.
Report problems and seek assistance from IT staff in the event of irresolvable problems with the software or hardware.
Maintain and update knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Complete and submit staff-related forms (timesheets, risk management forms, professional development forms, materials/supplies tracking forms, and other required staff-related documents) in accordance with directed timeline requirements.
Maintain a thorough working knowledge of and adherence to program policies, procedures, and regulations; keep immediate supervisor well-informed of activities, results of efforts, identified/potential problems, etc.; recommends corrective actions to immediate supervisor.
Respects confidentiality in discussing clients, staff, volunteers, and corporate matters; also maintain confidentiality of corporate/project fiscal and personnel related information.
Participate in staff and professional developmental activities.
Perform miscellaneous job-related duties as assigned.
SOCIAL CONSTRUCTS REQUIRED OF POSITION:
Display empathy and positive regard for others in written, verbal and non-verbal communications.
Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.
Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
Dress appropriately for a workplace with frequent customer service interaction and community outreach.
Meet all required standards of confidentiality. Keep work areas in a clean and orderly manner.
Temple College is a comprehensive community college offering an array of educational opportunities. Founded 1926, Temple College has enjoyed an excellent academic reputation for over 90 years, and is nationally recognized for excellence in its programs from the visual and performing arts to competitive athletics, and has become one of the premiere institutions in the state for education and training of health care providers. The faculty and staff are committed to providing exceptional quality instruction.