GENERAL JOB SUMMARY: Under general supervision of the Dean, Workforce Services, this position performs career advising, monitors skill development, and provides job search assistance and retention support to dislocated workers and economically disadvantaged adult participants. This individual conducts outreach, orientation, assessment, educational and occupational planning, job search assistance, placement assistance and case management for participants. The Career Consultant will facilitate workshops and outreach activities and events. The Career Consultant also works to maintain participant engagement, ensure enrollment goals are satisfied, and performance outcomes fulfilled.
UNIVERSAL CORE COMPETENCIES:
Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:
Manages a caseload of customers in employment and/or training programs.
Provides excellent, seamless customer service to clients, training providers, support service providers and other community training programs.
Fully utilizes the case management tools and ensures all records and case notes are kept current.
Strategize to achieve enrollment and performance goals for Workforce Investment and Opportunity Act and GAP tuition assistance programs.
Assist customers to form realistic, reasonable and achievable vocational/educational goals and/or employment goals.
Monitor customer's progress toward completion of the vocational/educational and/or employment plan(s) and provide job placement services upon completion of activities.
Provide services to customers within an integrated office and team at the career one-stop.
Conduct group employee information sessions and workshops for lay-off events and ongoing through outreach activities.
Develop relationships with local employers for client placement activities and for the development of paid On the Job training and internships opportunities.
Complete data entry timely both for grant reporting and case management.
Perform other duties as assigned.
PERFORMANCE EXPECTATIONS:
Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
Must be self-motivated, energetic, and creative individual with strong personal computer skills.
Ability to communicate clearly, concisely, logically and coherently orally and in writing.
Possess ability to read and understand written and oral instructions and to request clarification when needed.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
MINIMUM QUALIFICATIONS:
Bachelor's degree in education, business, social work, psychology, or related field required.
Must have valid driver's license and vehicle to travel to off-campus facilities, area schools and businesses.
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
Full-time vocational, counseling or placement experience preferred.
EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.
At Kirkwood Community College, we are focused on success. Whether you are a prospective student or parent, an employer or simply someone who cares about the growth and vitality of eastern Iowa—you have an energetic, committed partner with us at Kirkwood. Since the mid-1960s our graduates have worked, raised families and prospered in this area. More than 70,000 of these grads have applied their academic degrees to work in a host of fields. Tens of thousands more have enjoyed life-enriching experiences through our Continuing Education programs. As our college has grown, so have the tools and facilities to meet the changing needs of our Creative Corridor. A key part of that growth in service is our network of regional centers. Kirkwood employees have long set the standard for innovative talent, visionary spirit and overall excellence in their work. Being part of Kirkwood means being part of a deep commitment to the success of every student, every day.
The NAMC NATIONAL ACADEMY OF MANAGEMENT CONSULTANTS is a registered Nonprofit Association USA.
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