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Employee and Organizational Development Consultant
California Institute of Technology
Details
Posted: 08-Sep-22
Location: Pasadena, California
Salary: Open
Internal Number: 3428149
Caltech
Exempt Overtime Eligible: Exempt
Benefits Eligible: Benefit Based
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Job Summary
Reporting to the Director of Employee & Organizational Development (EOD), the EOD Consultant serves as a trusted advisor to Institute employees and managers regarding work and organization-related issues. Working within the Human Resources department, the Consultant also partners with HR team members to support initiatives. Caltech is a community that values strong professional relationships, creative thinking, and high-touch customer service experiences.
Essential Job Duties
- Serves as an employee relations advisor while establishing and maintaining professional work relationships with employees, management, and faculty which encourages them to seek advice from, and work with, Employee & Organizational Development in resolving workplace issues.
- Provides strategic guidance to all levels of management, faculty, and employees on a variety of HR-related topics including, but not limited to, communication, problem resolution, employee engagement, policy interpretation and employment law issues, performance management, ethics, codes of conduct, and disability related issues.
- Interacts effectively with members of the Institute's General Counsel's office, seeking advice and counsel on matters that will or may result in legal action.
- Conducts organizational analysis and reviews to identify possible problems, solutions, and recommendations for operational improvement to meet strategic goals.
- Actively participates in the development and implementation of Institute and human resources policies and procedures. Communicates, interprets, and applies Institute policies and procedures as required.
- Conducts complex investigations and recommends resolution to employee complaints, grievances, and charges. Guides management in implementation of recommended solutions.
- Conducts exit interviews and in collaboration with other HR staff, makes recommendations regarding turnover reduction and retention strategies.
- Works with management to develop and create succession plans.
- Works closely with outside agencies and represents the Institute at hearings as required: Employment Development Department (EDD), Equal Employment Opportunity Commission (EEOC), and the Department of Fair Employment and Housing (DFEH).
- In concert with HR Events & Education, creates and conducts training programs on various topics that foster positive employee relations. These may include workshops on performance management, prevention of harassment and discrimination, and supervisory/management skills, and leadership development.
- Works collaboratively with faculty, employees, and management on reorganization strategies, the implementation of the strategies, and workforce planning. Partners with management in developing, planning, and implementing organizational changes, including reorganizations which may result in work force reductions.
- Actively partners with Human Resource and Payroll team members in support of key initiatives including communicating HR/Payroll goals and objectives with assigned divisions/departments. May advise regarding process, procedures, and compliance as requested by HR and/or Payroll leadership.
- Other duties as required.
Basic Qualifications
- Bachelor's Degree in human resources, business, organizational psychology, or related field with 5+ years related work experience, or a combination of education and related experience, including supervisory and/or investigatory experience.
- Must have advanced knowledge of investigative techniques and hands-on experience leading and conducting a wide variety of workplace investigations, from intake to resolution. Must be able to conduct complex investigations independently and in collaboration with appropriate campus partners.
- Must possess excellent verbal and written skills.
- A high level of interpersonal and customer service skills is required; individual will be required to interact regularly with all levels of the Institute.
- Must have ability to apply policies and procedures as well as current legal guidelines.
- Able to work effectively with little direction and to make appropriate decisions based upon policy, accepted practices, and/or procedures.
- Must be an expert problem-solver and able to develop creative approaches and solutions that result in effective resolution of differences.
- Able to be collaborative while working in a complex and fast-paced organization.
- A general working knowledge of Microsoft Office suite is required.
- Must have a working knowledge of mediation, team building, and communication techniques for a diverse community.
Preferred Qualifications
- Master's degree in a human resource related field and 6+ years of directly related work experience.
- The candidate will ideally understand the academic environment.
- Candidates who are bilingual (Spanish/English), both spoken and written, will be given preference.
Required Documents
- Resume
- Cover Letter
To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.
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