Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.
Reporting to the Director of Employee & Organizational Development (EOD), the EOD Consultant serves as a trusted advisor to Institute employees and managers regarding work and organization-related issues. Working within the Human Resources department, the Consultant also partners with HR team members to support initiatives. Caltech is a community that values strong professional relationships, creative thinking, and high-touch customer service experiences.
Essential Job Duties
Serve as an employee relations advisor while establishing and maintaining professional work relationships with employees, management, and faculty which encourages them to seek advice from, and work with, Employee & Organizational Development in resolving workplace issues
Provide strategic guidance to all levels of management, faculty, and employees on a variety of HR-related topics including, but not limited to, communication, problem resolution, employee engagement, policy interpretation and employment law issues, performance management, ethics, codes of conduct, and disability related issues
Interact effectively with members of the Institute's General Counsel's office, seeking advice and counsel on matters that will or may result in legal action
Conduct organizational analysis and reviews to identify possible problems, solutions, and recommendations for operational improvement to meet strategic goals
Actively participate in the development and implementation of Institute and human resources policies and procedures
Communicate, interpret, and apply Institute policies and procedures as required
Conduct complex investigations and recommend resolution to employee complaints, grievances, and charges
Guide management in implementation of recommended solutions
Conduct exit interviews and in collaboration with other HR staff, make recommendations regarding turnover reduction and retention strategies
Work with management to develop and create succession plans
Work closely with outside agencies and represent the Institute at hearings as required: Employment Development Department (EDD), Equal Employment Opportunity Commission (EEOC), and the Department of Fair Employment and Housing (DFEH)
In concert with HR Programs & Education, create and conduct training programs on various topics that foster positive employee relations; may include workshops on performance management, prevention of harassment and discrimination, and supervisory/management skills, and leadership development
Work collaboratively with faculty, employees, and management on reorganization strategies, the implementation of the strategies, and workforce planning
Partner with management in developing, planning, and implementing organizational changes, including reorganizations which may result in work force reductions
Actively partner with Human Resource and Payroll team members in support of key initiatives including communicating HR/Payroll goals and objectives with assigned divisions/departments; may advise regarding process, procedures, and compliance as requested by HR and/or Payroll leadership
Perform other related duties as required
Bachelor's degree in human resources, business, organizational psychology, or another related field
5+ years related work experience, or a combination of education and related experience, including supervisory and/or investigatory experience
Must have advanced knowledge of investigative techniques and hands-on experience leading and conducting a wide variety of workplace investigations, from intake to resolution. Must be able to conduct complex investigations independently and in collaboration with appropriate campus partners
Must possess excellent verbal and written skills
A high level of interpersonal and customer service skills is required; individual will be required to interact regularly with all levels of the Institute
Must have ability to apply policies and procedures as well as current legal guidelines
Able to work effectively with little direction and to make appropriate decisions based upon policy, accepted practices, and/or procedures
Must be an expert problem-solver and able to develop creative approaches and solutions that result in effective resolution of differences
Able to be collaborative while working in a complex and fast-paced organization
A general working knowledge of Microsoft Office suite
Must have a working knowledge of mediation, team building, and communication techniques for a diverse community
Master's degree in a human resource related field and 6+ years of directly related work experience
The candidate will ideally understand the academic environment
Candidates who are bilingual (Spanish/English), both spoken and written, will be given preference
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.