Job Summary This position is on the Clinical Pathways team within the department of Patient Safety and Quality at Boston Children's Hospital. This role works in a team-based program that supports clinicians in the design and implementation of clinical guidelines for condition-specific standardization of care, spanning projects across a variety of settings ranging from outpatient clinics to inpatient units. These care pathway projects involve a range of data collection methods and toolsets for enabling quality improvement and continuous optimization of clinical decision support - all aiming to improve patient outcomes and reduce practice variation among providers. The care algorithms are kept up-to-date in a digital library easily accessible to our clinicians through a mobile app and the hospital's electronic health record system. The core activities in this program involve collaborating with physician stakeholders to design, implement, measure, and optimize clinical decision support guidelines, as well as further integrating this decision support into our electronic health record platform for promoting better, safer care for our patients and efficient workflows for our clinicians. The ideal candidate will also play a part in managing the overall program, streamlining our operations, and mentoring junior staff in project management skillsets. Candidates should be experienced in using data to drive quality and process improvement within healthcare delivery organizations and be comfortable learning new software tools as they are incorporated into our evolving workflows.
This Senior Quality and Safety Consultant will be responsible for:
Under some guidance by supervisor, manage multiple Enterprise quality and safety projects/initiatives and completes assigned project activities.
Manage project milestones, deliverables, team contributions, and execution
Define, plans, and manages all phases of projects
Coordinate the day-to-day activities of the project, including the recruitment of project staff, setting up records systems, and organizing meetings
Gather all project information: schedules, data requests, issue logs, project plans, communications, assignment tasks, and project meetings
Work with the project team to understand and assist with tracking all work, tasks, and project assignments.
Manage and oversees project-related deliverables with limited supervision, including process workflow diagrams, PowerPoint presentations, status reports, communication plans, meeting minutes, and project plans/timelines.
Develop and execute quality and safety measurement plans
Establish baseline metrics and develops and implements measurement plans
Confer with analysts for interpreting outcomes; can visualize and present data/results in a variety of formats
Complete quantitative and qualitative analyses to support the objectives of assigned projects and ensure completion of project objectives within agreed-upon timeframes.
4 years of experience in Quality and Safety, 6 years of experience can be considered in lieu of a Bachelor's degree.
Expert in technical skills and proficiency with Microsoft Office suite of products, including Excel, PowerPoint, and Visio; and ability to effectively utilize data capture tools, such as REDCap.
Solid knowledge of project lifecycle, including design, implementation, measurement, and reporting.
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.