1. Develops the initial project charter and clarification of the project scope, requirements, measurable outcomes, and project deliverables. 2. Works with respective process owners and using the business analytics, prepares the associated business case. Documents the "as is" and "to be" business processes using standard process modeling tools and process improvement methodologies. 3. Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, and technology solutions). 4. Communicates compelling and concise analysis to enable business owners to make well informed decisions regarding options for problem resolution and opportunity realization. Reviews system capabilities, workflow, and scheduling limitations to determine if requested system change is possible within existing system and is within the scope of the current project definition. 5. Gathers, compiles, and produces relevant business analytics on departmental performances including production of Performance Metrics and opinions/suggestions for improvement opportunities. 6. Develops and delivers quality analysis, reporting and presentation materials. 7. Responsible for requirements prioritization and solution risk analysis 8. Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results. 9. Designs, plans, communicates and executes the departmental readiness plan. 10. Oversees, develops, facilitates and delivers training plans. 11. May perform other duties as assigned.
Preferred Education: Master's degree in related field. Experience working in a Process Improvement office supporting business operations. Background in Project Management, PMP is a plus.
Preferred Education, Experience and Skills: Master's degree in related field. Experience working in a Process Improvement office supporting business operations. Background in Project Management, PMP is a plus.
Required Skill/ability 5: Strong proficiency in Microsoft Word, Excel, PowerPoint and Visio.
Posting Position Title: Senior Business Systems Analyst
Required Skill/ability 3: Demonstrated ability to lead through ambiguous situations; willingness to pilot new approaches and manage multiple complex initiatives.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Process Improvement Consultant IV
Required Skill/ability 1: Proven ability in implementing and utilizing Lean Six Sigma process improvement methodologies. Lean or Lean Six Sigma Certification.
Required Skill/ability 4: Exceptional facilitator of meetings and workshops in person and virtual.
Required Skill/ability 2: Customer focused mentality, ability to tailor the approach to meet the needs of the leadership and the team.
Bachelor's Degree in business, technology or related field and six years of related work experience in analysis of business needs and development of related business systems or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.