Position Overview The Administrative Consultant serves as the main point of contact with: administrative oversight, analysis, and consultation on a variety of administrative related matters for academic departments experiencing administrative vacancies and develops retention and quality improvement strategies for CLA academic department administrators. This is one of two Administrative Consultants who work in coordination to directly assist with essential office management for academic departments that are short-staffed due to a variety of reasons. The Administrative Consultant works closely with the central administration units, academic department leadership, faculty, and staff and serves as a liaison to central university administrative offices. This position reports to the CLA Senior Director of Operations and requires a high level of skill and experience with a broad range of competencies to support and enhance the academic, professional, and community missions of the college. This is a hybrid position requiring 2 days per week in the main office minimum, and other days as needed.
Salary Range: $56,139 - $80,000, dependent on qualifications
Job Responsibilities: Project Management, Academic Unit Coverage and Consultation Oversight- 40%
Coordinates coverage of the department's most essential administrative responsibilities during administrative position vacancies and other extended staff absences, including administrative oversight of current unit administrative staff. Reviews and approves remote departmental coverage contracts to be sure all parties have clear expectations.
Analyzes, consults, troubleshoots, and problem-solves complex academic unit issues in cooperation with the department chair or director to develop a coverage plan describing the essential responsibilities performed by the Administrative Consultants and other in-department personnel during the time of the position vacancy. Responsibilities will vary, based on the department's prioritized needs and will be limited to those completed within the allocated time frame. The Lead AC will have very limited information when taking over for the department administrator and will quickly need to get up to speed on the specifics of items below for each department being covered. Examples of responsibility oversight include:
Facilitate discussions with the department chair/director on identifying opportunities for operational improvement and best practices to help shape departmental decisions, but may also be used in the three-year planning process and related fiscal operations.
Facilitate discussions with chairs/directors on identifying opportunities for operational improvement and best practices to help shape departmental decisions for a variety of needs including use in the three-year planning process as it relates to human resource and staffing needs within the department.
Analyze and identify opportunities for operational improvement and best practices to help shape departmental decisions regarding overall curriculum management..
Undergraduate and Graduate Programs
Conduct analysis and facilitate discussions with the department chair/director, DUS, and DGS on undergraduate and graduate program needs within each discipline.
Training and Development, Change Management, Retention – 30%
Create programs and pathways for the professional departmental administrative community within CLA.
Cultivate a deeper “bench knowledge” of department administrative staff skills, abilities, and interests into the future. Examples may include succession planning, ‘stay interviews,’ and engaging in mindful conversations about future career interests.
Represent and/or report on department/program updates at collegiate administrator meetings (ex. Operational Leadership Team, AIM, and Administrators Forum)
Spearhead initiatives to improve administrator retention
Develop prioritization protocols and standard operating procedures to address administrator staff vacancies
Act as lead for all department administrator searches
Strategic Planning - 30%
Identify opportunities for departmental administrative and central administration shared services.
Work with department offices to navigate nuanced change management, including staff leadership and organizational/structural and general departmental transitions.
Provide strategic consultation and identify options for issues within the parameters of University and collegiate policy and practice.
Serve as liaison between academic units and central offices to help ensure ongoing communication related to procedural changes.
Facilitate discussions with college leadership and department leadership by conducting analysis to identify opportunities for operational improvement and best practices that will allow for successful change management, retention of department administrators and their direct reports, and help shape training and development opportunities overall for department administrators in order to provide the best service to their units.
BA/BS with at least four years of higher education experience or combination of related education and work experience to equal eight years.
Experience with budget planning and financial resources management, human resources, promotion and tenure administration, curriculum management/course scheduling, university administration, or undergraduate/graduate programs.
Experience overseeing a shared services unit; or in a project management/delegation role.
Demonstrated ability to: use effective communication skills, independent judgment, and decision-making skills; work independently; analyze and problem-solve quickly.
Demonstrated experience with and commitment to working with diverse groups of people.
Master’s Degree or advanced training.
Previous experience providing direct assistance to Department Chairs or Academic Unit Directors.
At least 3 years of supervisory experience.
Experience in developing and implementing training/on-boarding programs.
Prior experience managing multiple complex tasks.
Proven ability to develop timelines, implement innovative strategies, identify problems and solutions and conduct systematic process/program evaluation and improvements.
Ability to make sound decisions, set priorities, and work with deadlines and interruptions.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.