This recruitment will be used to fill one full-time Information Technology Consultant, competency level 3, position for the College of Veterinary Medicine at Oregon State University (OSU).
The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees with approximately 320 students annually and operates the Veterinary Teaching Hospital (VTH) and State of Oregon's Veterinary Diagnostic Laboratory (OVDL). The College budget (from all sources) approximates $21 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 300 faculty and staff, plus student workers.
This position provides Information Technology services to the faculty, staff, and students of the OSU Carlson College of Veterinary Medicine (CCVM), Veterinary Teaching Hospital (VTH), and Oregon Veterinary Diagnostic Laboratory (OVDL) in support of the missions of the college, VTH, OVDL, and OSU IT. Responsible for managing the day-to-day technology operations of the CCVM, VTH and OVDL ecosystem. Daily operations include, but are not limited to; managing the ticket queue and user support requests, workstation and peripherals support and maintenance, tier one support for specialized medical equipment, tier one network support and maintenance, identity and access management, user onboarding/offboarding processes and training, telecommunications, purchasing, and asset and lifecycle management. Plans, organizes, assigns, and evaluates the work of the CVM IT student workers. Plans and coordinates the implementation and support of standard and specialized interface equipment. Plans, organizes, and deploys systems and partners as needed with the CVM IT technical team on network infrastructure with new and advanced technologies. Researches technology trends as they apply to the campus/veterinary environment and provides recommendations for continuous improvement, change, and modernization. Applies broad knowledge to standard and non-standard technical applications to solve a wide range of problems. Participates in the development of technical and security policies and standards. Provides support/operational services for all levels and/or areas of college and facility.
The mission of Oregon State University information technology (OSU IT) enterprise provide university community members with the ability to select, design, and manage their own personal digital paths to success, by
Designing and implementing a fully architected and connected catalog of the right data, services, solutions, tools and devices
Protecting the university's digital assets while maintaining an agile IT ecosystem
Leading with adaptive and responsive IT policies
Managing resources efficiently to maximize our impact
Continuously innovating and serving as a trusted consultant or partner with up-to-date professional IT expertise
Security Statement: Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and outreach and engagement. All OSU IT professionals have a direct responsibility to provision high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community.
Data Statement:OSU has a commitment to deliver data as a strategic working asset and to enable data informed decision making across OSU. IT leaders and staff will lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.
DEI Statement:OSU has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion (DEI) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU community, the person in this position is expected to foster and promote the values of DEI and demonstrate a commitment to inclusive excellence in their work.
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Requirements :
Excellent communication and interpersonal skills, including demonstrated ability to effectively communicate technical information to audiences of varied levels of technical knowledge and to provide distinguished customer service.
Extensive experience and knowledge of computer systems including Windows, Android, macOS, iOS, hardware and software.
Experience supporting workstations, peripherals, printers, and end user devices in a large networked environment.
Experience deploying large numbers of PCs using imaging systems and deployment software.
Demonstrated organization and prioritization skills.
Ability to work independently.
Demonstrated ability to understand, learn, and implement new hardware, operating systems, and software applications.
Must be able to pass Criminal/Homeland Security background checks (Pharmacy Security.)
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
Type:
This position is required to work in a windowless office environment in a Hospital and Research/Diagnostic facility; incumbents may be exposed to areas where medical procedures, necropsies, and odors not common to other academic units on campus may be present. CVM IT supports functions across multiple buildings. The ability and willingness to work flexible hours as needed is required; this includes weekly workstation maintenance scheduled after regular business hours and troubleshooting critical business systems for a 24/7 hospital environment.
Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon?s natural wonders.Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state?s Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon?s leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State?s impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension offic...es, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon State has a presence in every one of Oregon?s 36 counties, with a statewide economic footprint of $2.06 billion.Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology.Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visithttp://www.ohsu.edu/xd/about/index.cfm.The 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
The NAMC NATIONAL ACADEMY OF MANAGEMENT CONSULTANTS is a registered Nonprofit Association USA.
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