The Lead Enterprise Consultant is responsible for spearheading solutions for Human Resources departmental automation by identifying issues, developing applications, and achieving desired results.
Duties & Essential Job Functions:
1. Supports TCU functional PeopleSoft users by troubleshooting daily issues and making recommendations for changes to prevent reoccurring problems. 2. Maintains the Human Resources Information System by leading the user testing of patches, upgrades, and system enhancements; training staff on the functionality of the system; working closely with HRIS and IT staff members to troubleshoot technical issues; making recommendations for overall system improvements. 3. Oversees all PeopleSoft system tables by reviewing and updating information, making annual changes to support benefits administration, Budget and Encumbrances and payroll maximum limits, etc. 4. Functions as the security administrator for HR system users by maintaining and troubleshooting security issues. 5. Manages projects by identifying and analyzing project needs; identifying project timeline; articulating and managing all phases of the project through to conclusion; documenting results and procedures required for project maintenance; updating applicable records; identifying projects, analyzing results, and recommending changes to programs; developing models; making recommendations for changes and/or improvements; developing and implementing a multi-year Human Resources PeopleSoft project plan; conferring with users; researching options for streamlining and improving processes; developing and implementing changes to produce desired results. 6. Supports department requirements for data output by writing queries, designing databases, and researching alternative ways to respond to requests for data. 7. Establishes, administers, and monitors strategic goals and assures compliance by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes; monitoring programs for compliance with applicable federal and state laws and regulations; enforcing adherence to requirements; advising management on needed actions. 8. Contributes to departmental goals by participating in collaborative departmental projects, goals, and objectives; identifying and analyzing current processes and procedures; updating processes and procedures to achieve a more effective workflow; providing training to appropriate staff on new processes and procedures and analyzing results; functioning as a collaborative partner on department and campus committees; assisting in the development and implementation of procedures and policies; enforcing quality and customer service standards; analyzing and resolving customer service issues; researching new ideas and trends; making recommendations for operations and system improvements. 9. Performs other related duties as assigned.
Required Education & Experience:
• Bachelor’s Degree. • 5 years’ experience in supporting major application software systems.
Preferred Education & Experience:
• Experience with electronic information systems in a Human Resources environment.
• Knowledge of customer service techniques. • Knowledge of project management techniques and implementation. • Knowledge of supervisory techniques. • Knowledge of research techniques. • Skill in components of Microsoft Office to include Excel, Access, PowerPoint and Word. • Skill in Microsoft Windows navigation. • Skill in leadership practices and techniques. • Skill in oral and written communication techniques. • Skill in analyzing and organizing information. • Skill in writing, developing presentations and presentation techniques. • Skill in PeopleSoft or comparable information database system. • Skill in project management techniques and implementation. • Ability to review and make recommendations to improve and streamline processes. • Ability to design and implement programs. • Ability to manage multiple projects simultaneously and to meet identified deadlines. • Ability to work with a high degree of accuracy. • Ability to evaluate and make recommendations to improve operations. • Ability to design and implement programs. • Ability to troubleshoot issues and formulate and implement operational improvements. • Ability to work successfully as a member of a team serving a common goal.
TCU Core Competencies:
University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms, and other printed materials and information. • Able to speak (enunciate) clearly in conversation and general communication. • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. • Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. • This role is an on-campus, in-person position. • There are no harmful environmental conditions present for this job. • The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
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