Job TitleCustomer Experience ConsultantJob Description SummaryThe Customer Experience Centre (CXC) has designed to deliver a high-quality customer experiences in the delivery of integrated facilities management. The CXC operates 24 hours, 7 days per week and provides a central point for over 40 Cushman & Wakefield clients to log and request work requests for property maintenance and workplace services. The CXC also managers vendor operations for the service contractors used in the delivery of the services to clients. Over 500,000 work and service orders are managed annually. Job DescriptionAbout the role The Customer Service Officer is responsible for management of all incoming client communications within a facilities mana