Job TitleCustomer Experience ConsultantJob Description SummaryC&W are hiring for a customer service professional to join us on a part time (21 hours per week) basis, working onsite at Herston Quarter. Job Description C&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility. Working as part of a team of 3 the role will be responsible for: About the Role Manage all aspects of the Help Desk for incoming calls and emails, passing on messages/jobs to the site team as requiredMonitor the group email inbox and prioritise and triage correspondenceNotify technicians and the Operations teams when urgent requests ariseReception duties, such as sign