This role provides a wide range of support to faculty for development of instructional materials, technical assistance to workshops conducted through the Office for Faculty Excellence, support for faculty members developing online courses, and daily technology-related support needed within the OFE. The position also involves providing leadership for a student design team and support during in-person events such as New Faculty Orientation and an annual Teaching Awards Ceremony.
(20%) Developing and maintaining web-based resources: Provide leadership for the OFE website to ensure that materials, schedules, and recordings are maintained in a proactive, accurate, and timely manner. Create asynchronous resources as needed for just-in-time access. Provide leadership to ensure web materials are up to date and accurate. Manage web-based features faculty can use to request support from the OFE
(10%) Providing technical support within the OFE: Ensure equipment and technology used by the OFE is up to date and functioning properly. Lead efforts to capture, store, organize, and make available recorded session and video-based resources. Help inventory and monitor use of OFE equipment and collaborate with ITCS as needed.
(35%) Providing technical support to partners collaborating with the OFE for faculty professional development or support opportunities: Serve as the point person for technical support for faculty delivering professional development opportunities virtually. Attend sessions and provide technical assistance. Support presenters with technical needs for hybrid or in-person sessions. When sessions are designated to be recorded, record the sessions, edit the videos, and post recordings as applicable. Provide video and photography support, as appropriate, to the OFE and faculty working on instructional materials.
(10%) Planning professional development opportunities: Work with relevant campus partners to plan faculty professional development opportunities to align with expertise associated with this position.
(20%) Supporting Faculty Online Course Development: Serve as one of the campus coordinators for Quality Matters (QM) and support faculty through the process of developing courses for online delivery and submitting courses to be certified through QM.
(5%) Other duties as assigned

This position is contingent upon available funding.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Two to three original letters of reference are required for employment. Please be aware that if selected as a candidate of choice, an automatic e-mail will be sent to the individuals entered in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

Master's degree in educational technology, technology systems, or related area. Experience providing technical support in educational settings. Strong interpersonal communication skills, verbal and written.

The Office for Faculty Excellence (OFE) provides faculty development programming and support to faculty and emerging faculty with the mission of

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