A cover letter is preferred for this position and should be attached as the first page of your resume. A cover letter is an opportunity to tell a story and/or answer questions the hiring manager is likely to have when reviewing your resume. Do you have a gap in employment? Change employers rapidly? Meet a job requirement in a non-traditional way? A cover letter is your golden opportunity to tell your story.

The University of Michigan's College of Literature, Science, and the Arts is hiring a Business Process Consultant Intermediate to join a diverse team of professionals dedicated to successful research. You will report to the manager of Research Computing Services in the Technology Services department. This position is a two-year appointment with LSA Technology Services (LSA TS). The salary for this position will be between $65,000-$75,000

About The Job

In response to the publication of The University of Michigan Standard Practice Guide (SPG) - Research Data Stewardship Policy - 303.06, The College of Literature, Science, and the Arts (LSA) is undertaking a comprehensive analysis of research data storage practices within the college. Our goal is to determine best practices for research data management in our environment that will ensure our compliance with this new policy, document and implement those practices, and create training materials for LSA researchers. We also aim to create reporting mechanisms that provide repeatable and timely updates to college leadership to keep them informed of our compliance.

The landscape of research data management is changing at the University and nationally. This position has the opportunity to shape that future at LSA and the potential to impact change across the University.

You will join a team of dedicated research storage engineers who have spent the last 3 years understanding, documenting, and completing a migration of research data to a single storage location, affecting significant cost savings. This work has created an outstanding foundation for us to build upon. Research data storage is one of the largest IT expenses at LSA and the opportunity to have a positive financial impact in this position is significant.

You will work with University research administrators and leaders to understand the policy and the implications to the college. You will work with researchers directly to understand their workflows, grant processes, collaboration needs, etc. as you gather requirements. You will also work with storage providers at the University levels to understand the capabilities and limitations
of their offerings.

This information will feed into your process design work and validation, including cost and savings estimations. You will create an implementation plan and lead this work, including change management, communications, and training material development.

Your peers will have your back as you present your solutions for knowledge sharing and feedback. You will build your professional network and enjoy working with a fantastic team of individuals who share and support you in your success in this role.

About You

You love being organized and organizing things around you. You can see the big picture as well as the details. You probably like puzzles and might be particularly good at finding the hidden
patterns in things. You've built a career on understanding how things get done and how to improve those processes to meet new goals. You are probably empathetic as it gives you an ability to understand other's goals and how a process impacts their work.

You'll work with people from many different cultures and backgrounds, some more technical than others, and each requiring you to develop relationships. You could provide even more value to our team by having experience with research activities, high performance computing, Dell EMC Isilon storage systems, cloud storage offerings, and scripting and programming. However, if these are not already in your wheelhouse, you can consider each of them to be growth opportunities once you join our team.

You might have a four year degree. You might not. That's not what we're looking for. We care about what you can do and how you do it. We understand that there are many possible paths for how you got here. A record of conscientious, thoughtful work speaks volumes.

• Three (3) years of experience analyzing and developing business processes in a professional environment.
• Three (3) years of experience managing projects, including developing stakeholders, project planning and execution, reporting, and communications.
• Experience leading change management activities.

• Familiarity with file storage technologies.
• Experience working directly with faculty in a research setting.
• Experience with the development of Standards and Policies in support of both internal and external areas of responsibility

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

Connections working at University of Michigan - Ann Arbor