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Customer Experience Consultant
Job TitleCustomer Experience ConsultantJob Description SummaryC&W currently have a vacancy for to join our onsite customer experience team at the Herston Quarter facility. Working as part of a team of 4 the role will be responsible for:Job DescriptionAbout the RoleManage all aspects of the Help Desk for incoming calls and emails, passing on messages/jobs to the site team as requiredMonitor the group email inbox and prioritise and triage correspondenceNotify technicians and the Operations teams when urgent requests ariseReception duties, such as signing in and out contractors, checking on induction status etc.Focus on the customer experience, using the frameworks and training provided, w
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