Salary: Commensurate with experience Benefits: Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits Location: Computer Technology Services Position Status: Full-time Hours: Varied Position Number: 436413/10-1105 FLSA Status: Exempt
POSITION SUMMARY:
The Technology Consultant serves as a strategic advisor and technology liaison for the Duquesne University community, including faculty, staff, and students. This role is responsible for providing expert consultation, conducting market research, and developing tailored technology solutions that support academic and administrative initiatives. The Technology Consultant exercises independent judgment in recommending products and assists in the procurement processes. This position requires a high level of technical knowledge, customer engagement, and contributing directly to the strategic goals of the Technology Sales at the TechHub.
DUTIES AND RESPONSIBILITIES:
Provides expert consultation to university stakeholders on technology solutions, including hardware, software, and peripherals.
Perform research on vendor offerings and collaborate with technology partners to identify optimal pricing, value, and procurement strategies.
Develops and presents formal quotes and proposals tailored to departmental and individual needs. Analyzes inventory trends and assist in strategic purchasing decisions to optimize store performance.
Oversees the coordination of product deliveries, special orders, and repair services, ensuring timely and accurate fulfillment.
Manages technology and catalog for internal and external customers on ecommerce sites, such as Unimarket and Cashnet.
Completes other duties as assigned.
REQUIREMENTS: Minimum qualifications:
Bachelor’s degree in technology, business, sales or a related field from an accredited institution. Minimum of 2 years of professional experience in retail, technology consulting, or customer service.
Minimum of 2 years of professional experience in retail, technology consulting, or customer service.
Preferred qualifications:
Experience working in higher education.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Strong organizational skills, attention to detail, and ability to prioritize effectively.
Demonstrated ability to work independently and manage multiple projects with minimal supervision.
Strong organizational skills, attention to detail, and ability to prioritize effectively.
Excellent written and verbal communication skills.
Ability to understand technical requirements and communicate recommendations to non-technical audiences.
Flexibility to work evenings and weekends during peak University events (e.g., student move-in, orientations).
Experience with ITSM tools and remote support technologies
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
APPLICATION INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information for three professional references.
Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.