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Consultant, Voice of Customer/Customer Experience
What Market Intelligence & Analytics contributes to Cardinal HealthMarketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.Market Intelligence & Analytics is responsible for market data/information, other business analytics in support of marketing.ResponsibilitiesProgram SupportSupport the execution, maintenance, and continuous improvement of a comprehensive Voice of the Customer (VoC) program to capture, analyze, and act on customer feedbackContribute to development and maintenance of a roadmap
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